Legacy Wholesale Group Text Messaging Privacy Policy
Effective Date: 1/1/2025
Legacy Wholesale Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our text messaging service at 602-675-3030 to submit orders. By using this service, you consent to the collection and use of your information as described in this policy.
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1. Information We Collect
When you interact with our text messaging service, we may collect the following information:
-Your phone number
-Text message content related to order submissions
-Date and time of messages
-Any other information voluntarily provided through text communication
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2. How We Use Your Information
We use the collected information to:
-Process and fulfill customer orders
-Respond to customer inquiries related to order submissions
-Improve our services and customer support
-Ensure compliance with our terms and conditions
✅ We do not use this service for marketing or promotional messaging.
✅By using our text messaging service, you consent to receive text messages related to order processing. Message and data rates may apply. Message frequency will not exceed 100 messages per month.
✅ To opt in, text "ALLOW" to 602-675-3030.
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3. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over mobile networks or the internet is 100% secure.
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4. Information Sharing
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
-As required by law, legal proceedings, or government requests
-To prevent fraud or security risks
-With third-party service providers who assist in order processing (e.g., SMS service providers). These providers are contractually obligated to protect your data.
✅ In compliance with DCA2, no mobile opt-in data will be shared with third parties for marketing or promotional purposes.
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5. Your Rights & Choices
Opt-In to Text Messaging
To receive order-related text messages, text "ALLOW" to 602-675-3030. By opting in, you agree to receive messages related to order processing. Message frequency will not exceed 100 messages per month. Message and data rates may apply.
Opt-Out of Text Messaging
You may opt out of our text messaging service at any time by replying "STOP" to 602-675-3030. Once you opt out, you will no longer receive text messages from us.
Requesting Information or Assistance
To request details about your personal data or for assistance, reply "HELP" or contact us directly at [email protected].
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6. Data Retention
We retain your text messages and related information for up to 12 months to fulfill order processing and comply with legal obligations. After this period, your data is securely deleted.
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7. Additional Privacy Rights (CCPA, GDPR, & DCA2 Compliance)
✅ For California Residents (CCPA Compliance)
If you are a California resident, you have the right to:
-Request details about the personal data we collect and how we use it.
-Request deletion of your personal data.
-Opt out of data sharing (we do not sell personal data).
To exercise these rights, contact us at [email protected].
✅ For EU/EEA Residents (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your data based on:
-Contractual necessity (to fulfill your order)
-Legitimate interest (to improve our services)
You have the right to:
-Access, correct, or delete your personal data
-Restrict processing of your data
-Withdraw consent at any time
✅ For DCA2 Compliance
We also adhere to DCA2 (Data Compliance & Accountability Act 2) regulations, ensuring transparency in data collection, processing, and retention practices. Users have the right to:
-Request a full report of stored data
-Limit data collection upon request
-Know how their data is processed and used
To exercise your privacy rights under DCA2, contact us at [email protected].
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8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated through other means. Your continued use of our text messaging service after updates constitutes your acceptance of the revised policy.
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9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us: 📞 602-675-3030